Dis-Chem Pharmacies Jobs (May 2024)

Jobcare Staff2 weeks ago

14 minutes read

Dis-Chem Pharmacies is inviting candidates yo apply for various jobs closing in May 2024.

Deadline: 08 May 2024

Dis-Chem Pharmacies Jobs (May 2024)

Dispensary Support Learnerships
Cashiers
Practitioner
Receptionist
Consultants
HR Admin
Store Cleaner – Fixed Term Contract
Store Driver (Motorbike & Vehicle)
Trainee Admin Manager
Store Manager

Dispensary Support Learnerships

Minimum Requirements:

Essential:

Grade 12 – Matric or a Senior Certificate with Pure Mathematics 50%, Life Science and or Physical Science and obtained at least an average of 50%

Job Specification:

Dispensary Support staff must have completed a proficiency test approving them to apply for registration with Pharmacy Council (SAPC) as a learner basic assistant.

A pharmacist’s assistant registered in the category pharmacist’s assistant learner basic; may perform the following services or acts under the direct personal supervision of a pharmacist in a pharmacy:

The sale of Schedule 1 medicines or scheduled substances.
Assist with the compounding, manipulation or preparation of a non-sterile medicine or scheduled substance according to a formula and Standard Operating Procedures approved by the responsible pharmacist.
Assist with the unpacking and merchandising of stock and cleaning of dispensary and OTC shelves approved by the responsible pharmacist.
Any other duties assigned to them by the Dispensary Manager.
Learn to accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the South African Pharmaceutical Council.
Ensure accurate picking / packing / labelling and checking of medication and be aware of common dosages as well as important drug interactions.
Ensure that all medications, are checked for accuracy by a pharmacist and signed by a pharmacist.
Assist in the control of stock (manage cleanliness and packing organisation of shelves and medicine expiry dates) of Schedule 1 to Schedule 5 medicines or scheduled substances.
Follow up with patients regarding script tracking report as requested by the dispensary manager and follow up appointments.
Assist with call centre scripts and patient service telephone calls.
Provide information to individuals in order to promote health.
Assist with scheme authorization of chronic, HIV and AIDS and oncology medication.
Report on low – / out of stock levels and stock errors to the dispensary manager.
Receive dispensary stock in accordance with the SOP set out by the company.

Competencies

Essential:

English and 2^nd language – Read, write and speak.
Time management, deadline driven, dealing with pressure, attention to detail.
Good communication skills, listening, customer service/focus, problem solving, team player, conflict management, leading by example, accountability, professional conduct, trustworthy and honest.
Computer, numerical skills.

Advantageous:

Retail FMCG, Dis-Chem front shop experience and a good performance record.
Drug and family planning and complementary medicine.
3^rd
Unisolv, SAP and E-Scripting.

Special conditions of employment:

Proficiency test assessing capability to register with Pharmacy Council
South African citizen
MIE, clear criminal and credit

Remuneration and benefits:

Market related salary

Cashiers

Minimum Requirements:
Essential:

Grade 12 / Matric
A minimum of 6 months’ experience cashier/till operations experience
Computer literate – MS Office
Sound numerical skills
Strong command of the English language
Basic customer service
Willing and able to work retail hours

Job Description:

Adhere to Dis-Chem’s customer service policies and procedures
Establish a professional relationship with customers
Report customer complaints and compliments to the Frontline Supervisor, or store management
Adhere to the customer turnover hourly rate
Be aware of current sales and promotions
Ensure colleagues and customers are not exposed to any risk
Carry out and manage Dis-Chem 5 star communication principles
Be responsible for cash flow
Ensure all line voids and price changes are approved and signed off by the supervisor
Exchange merchandise for customers and accept returned goods by customers when authorised to do so
Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
Ensure cash is placed in drop safe according to Dis-Chem’s SOPs
Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
Ensure all outgoing stock/items/scripts are scanned and paid for
Ensure that all money is strictly kept safely and securely inside the till
Handle daily takings confidentially, and only discuss with management
Be alert, recognise and report suspicious behaviour to management
Address queries regarding store merchandise
Adhere to Dis-Chem’s security policies and procedures

Competencies:
Essential:

In-depth knowledge of operating cash registers, and maintaining cash drawers
Knowledge of processing sales, refunds and payments
Strong command of English (written and oral)
Accuracy
Attention to detail
Presentable
Emotional intelligence
Social awareness
Accountability
Problem-solving
Analyse basic reports
Trustworthy and honest
Time management

Advantageous:

Third additional language

Special conditions of employment:

Willing and able to work retail hours
Reliable transport and/or reside in close proximity to the store
South African citizen
Clear credit and criminal records

Remuneration and benefits:

Market-related salary
Medical aid
Provident fund
Staff account

Practitioner

Minimum Requirements:

Essential:

Grade 12 – Matric
Tertiary qualification in General Nursing
Degree/Diploma in Midwifery
Registered with South African Nursing Council (SANC)
Nursing practitioner must obtain BHF registration
2-3 years’ experience in practicing as a Primary Health Care Clinic Sister
Computer skills – Microsoft Office: Word, Excel, PowerPoint and Outlook.

Advantageous:

Minimum 5 years practicing as a Primary Health Care Sister
Patient Record System & CKS & Allegra

Job Description:

Perform Clinic Sister duties according to industry regulations and industry best
Manage the average “feet-per-hour” rate and set clinic objectives to enhance patient
Ensure all clinic services are available at the
Keep accurate records of patient details, and ensure communication is followed up
Ensure that the Clinic is open and operational according to the hours stated in the operational
Process claims accurately and timeously according to industry
Ensure all stock and equipment in the clinic is in a working condition according to industry
Ensure stock is sufficient in the Clinic according to business
Build and maintain healthy relationships with the following stakeholders: Patients, Store and Dispensary Manager, Colleagues, Medical Aids, Suppliers/Reps, key role players in the community, and other Healthcare

Competencies:
Essential:

Knowledge of community health nursing, primary health care and/or occupational health nursing, family planning, cytology, IUD, pharmacology, EPI/cold chain management, STDs, emergency care, HIV/AIDS pre- and post-counseling, breastfeeding, pathology, wound care
Quarterly CPD training; in-service training with Dis-Chem
Strong command of English (written and oral)
Understand the financial implications of meeting or not meeting set monthly targets
Strong analytical skills relating to monthly clinic statistics and commission
Emotional intelligence; entrepreneurial flair; trustworthy and honest
Ability to manage team and self; be self-direct and self-motivated
Time management

Advantageous:

Bilingual
Knowledge and understanding of the business objectives
Baby Immunisation Course (DoH/ Sanofi Pasteur); Family planning (DoH); Primary Health Care Course; Breastfeeding course; Disease management course

Special conditions of employment:

Willing and able to work retail hours
Physically fit and healthy to manage a Primary Health Care Clinic
Valid driver’s license and own reliable transport
South African citizen
Clear credit and criminal records

Remuneration and benefits:

Market-related salary
Medical aid
Provident fund
Staff account

Receptionist

Minimum Requirements:

Essential:

Grade 12 / Matric

Job Description:

Register patients according to established standards.
Assists patients in completing necessary medical forms including medical insurances.
Monitor and maintain the clinical equipment, stationery and medication required.
Inform patients of clinic procedures and manages patient’s records.
Open new patient files according to standard procedures.
Ensure patient information is correct.
Process medical aid payments.
Move patients through appoints as scheduled.
Obtain medical reports if required.
Ensure the reception area is clean and maintained to safeguard the patient’s privacy and confidentiality.
Answer all incoming calls within a reasonable time according to Dis-Chem standards.
Use proper telephone etiquette when speaking with patients over the phone.
Give relevant and accurate information to callers regarding their requests, questions or concerns.
Ensure to take down caller details on all calls that come through to the switchboard for the third time, and email the relevant staff.
Ensure you are taking the correct message from the callers – repeat the message to the caller for confirmation.
Take extra care when taking caller contact details – repeat the details to the caller for confirmation.
Ask the caller adequate question to ensure the correct message is transferred.
Ensure that messages or calls get transferred to the correct person at all times.
Assist walk-in guests in reaching staff for in regards to meetings and/ or deliveries.
Provide customers with area codes, work telephone numbers and other relevant information when requested.
Ensure customers, guest and callers receive relevant feedback, within good time, regarding queries.
Helps patients in distress by responding to emergencies.
Advice and assist patients regarding medical aid authorization procedures.
Follow up with patients regarding any feedback requested.

Competencies

Essential:

Ability to work under pressure
Deadline driven
Follow and give oral and written instructions

Advantageous:

Special conditions of employment:

South African citizen
Dedicated work station – Sit at desk most of the day
MIE, clear criminal and credit
Driver’s license and/or own reliable transport

Remuneration and benefits:

Market-related salary
Medical aid
Provident fund
Staff account

Consultants

Minimum Requirements:
Essential:

Grade 12 / Matric
Retail experience as a sales consultant
Computer literate
Willing and able to work retail hours

Advantageous:

Cosmetic, fragrance and/or beauty experience

Job Description:

Escalate serious and unresolved customer complaint to the manager
Provide a high level of customer care and service
Demonstrate products through makeovers, cosmetics demonstration, spray promotions and/or activities
Manage stock levels according to Dis-Chem procedures – report on short, damage and expired stock to manager
Ensure merchandising and displays are set up attractively
Maximise store income by achieving department, brand and vendor sales
Keep up to date regarding products, brands and the retail industry
Be responsible for all cosmetics, fragrances and beauty house promotions
Manage Salon appointments
Adhere to Dis-Chem policies and procedures, SOPs and health and safety rules and regulations

Competencies:
Essential:

Strong command of English (written and oral)
Be a team player
Provide excellent customer service
Understand stock reports and sales (target and commission calculations)
Work according to a task schedule

Advantageous:

Promotions, personal selling, sales targets, customer liaison and product knowledge
Previous sales and promotional training
Manage expired, damaged stock, and ensure stock rotation
Bilingual
Stock management

Special conditions of employment:

Willing and able to work retail hours
Valid driver’s license and own reliable transport
South African citizen
Clear credit and criminal records

Remuneration and benefits:

Market-related salary
Medical aid
Provident fund
Staff account

HR Admin

Minimum Requirements…

Essential:

Grade 12 / Matric
Degree / Diploma in Human Resources
Minimum of 1 – 2 year’s general HR administration experience

Job Specification:

Assist in the maintenance of Human Resource records by recording new hires, transfers, terminations and the tracking leave
Provide general administrative support to the HR department
To attend to payroll related queries.
Provide information regarding payroll matters such as leave, provident fund and medical aid.
Prepare and submit HR information reports
Coordinate all HR projects and activities
Prepare necessary HR documents i.e. employment contracts
To perform on-boarding duties of new employees
To prepare and amend HR documents, i.e. employment contracts and recruitment guides
Assemble nomination attendance lists for training sessions
To assist with the coordination of training sessions
Reporting regularly on HR metrics, such as company turnover
Ensure preparation of documents for CCMA cases
Provide administrative support for all ER related processes
To provide assistance with recruitment process by identifying candidates and performing reference checks,
Ensure follow through with all relevant recruitment instructions as per managements requests within the agreed SLA.

Competencies

Essential:

Excellent problem solving skills by identifying and analyzing problems
Customer service focused
Excellent organizing skills
Ability to work under pressure
Deadline driven

Advantageous:

Special conditions of employment:

South African citizen
MIE, clear criminal and credit
Driver’s license and/or own reliable transport

Remuneration and benefits:

Market related salary
Medical aid
Provident fund
Staff account

Store Cleaner – Fixed Term Contract

Minimum Requirements:
Essential:

Grade 12 / Matric
A minimum of 6 months’ cleaning experience
Sound command of the English language
Basic customer service
Additional language that is area specific
Willing and able to work retail hours

Advantageous:

Bilingual
Previous retail store cleaning experience

Job Descriptions:

Provide a daily high standard of hygiene and cleanliness throughout the store, shop floor and communal areas, before the store opens.
Develop routines to ensure all areas of the store are maintained to a high standard of cleanliness.
Ensure the canteen and restrooms are clean, and stocked with the necessary products at all times.
Be available throughout operational hours to clean up as and when required.
Ensure correct cleaning products and equipment are used for specific jobs.
Ensure the wet floor sign is up and visible at both ends, when cleaning the floor.
Be friendly, professional and able to assist customers.
Perform duties according to Health and Safety Regulations.

Competencies
Essential:

Prior cleaning experience
Sound command of English (written and oral)
Customer service
Trustworthy and honest
Attention to detail
Presentable
Be able to take instructions and follow through
Time management

Advantageous:

Prior retail store cleaning experience
Bilingual

Special conditions of employment:

Willing and able to work retail hours
Able and physically fit for walking, standing, climbing, kneeling, bending, and pushing, pulling lifting and moving objects
Reliable transport and/or reside in close proximity to the store
South African citizen
Clear credit and criminal records

Remuneration and benefits:

Market related salary
Medical aid
Provident fund
Staff account

Store Driver (Motorbike & Vehicle)

Dis-Chem Pharmacies require a Motorbike & Vehicle Driver for their Benmore Store. You will be responsible for delivering goods to customers in a timely, productive and professional manner

Minimum Requirements:

Essential:

Grade 12 / Matric
Valid driver’s license (code A1)
Willing and able to work retail hours and/or shifts

Advantageous:

Previous experience in a similar role

Job Description:

Safely transport products to customer locations in a timely, safe and courteous manner
Be open to learning the various dispatch functions
Ensure the correct products are delivered to the correct customer within the specified time
Ensure that fridge line deliveries are prioritised and transported using cooler boxes and cold packs
Use the shortest and most efficient route to the customer, and back to the store
Return back to the store immediately after delivery, so the vehicle can be utilised for a second or third delivery
Ensure that after completion of delivery, that the vehicle is repacked to prevent boxes from falling and damaging the stock or vehicle
Be fully accountable for all damages and losses through the delivery process
Provide special care when delivering fragile and hazardous products
Comply with minimum standards of efficiency and accuracy, in order to meet company standards
Follow delivery/pickup instructions from manager
Ensure that all collections/store returns / inter-branches are correctly checked, signed for and returned to the receiving area
Ensure all delivery paperwork is signed upon delivery
Ensure to have the correct names and addresses of customers
Ensure all invoices recorded on the delivery log sheet, are available and correctly recorded
Ensure all invoices are signed in the correct manner and to report any discrepancies to the relevant manager
Comply with the company vehicle policy at all times
Complete and maintain an accurate vehicle logbook
Process payments on all transactions via EFT and cash
Ensure that the vehicle is never unattended during the delivery process
Ensure the vehicle is clean and washed
Inspect the vehicle for any defects and safe operating conditions before, during and after trips; and report any concerns to the manager
Report on all accidents and incidents involving drivers or company equipment
Adhere to the road traffic rules and regulations as per the National Road Traffic Act
Be responsible for any traffic fines allocated to the vehicle you drive
Create effective and efficient relationships with internal and external customers to improve operating efficiencies
Establish long-term customer relationship through prompt and courteous service
Ensure professional behaviour when dealing with customers
Report customer complaints, compliments, requests to management, and provide feedback

Competencies:

Essential:

Strong command of the English language
Presentable
Effective engagement with customers, management and staff
Trustworthy and honest
Time management

Advantageous:

Bilingual
Report bad/suspicious behaviour relating to both staff and customers

Special conditions of employment:

Willing and able to work retail hours and/or shifts
Willing and able to work outdoors, and in various weather conditions
Able and physically fit to lift and move heavy boxes, and ensure health and safety standards are adhered to
Valid driver’s licence (code A1)
Reliable transport and/or reside in close proximity to the store
South African citizen
Clear credit and criminal records

Remuneration and benefits:

Market-related salary
Medical aid
Provident fund
Staff account

Trainee Admin Manager

Dis-Chem Pharmacies has an opportunity available for a Trainee Admin Manager for their Lowveld region. You will assist in managing, implementing and maintaining company administration policies and procedures, by adhering to group standard operating procedures that ensure the profitably of the store.

Minimum Requirements…

Essential:

Grade 12/ Matric
Minimum of 3 years’ retail experience in the following fields: Receiving, Front shop operations, Customer Service, Human Resource Management and store administration
Minimum of 2 year’s management experience of a staff complement of around 8
Computer literate – MS Office
Willing and able to work retail hours
Valid drivers license
Own reliable transport

Advantageous:

Financial / Administration / Retail / Business Management: Diploma/Degree
Working knowledge of SAP with regard to operating and utilising retail operation systems

Job Specification:

Assist the Store Manager with any reasonable duties in the trading routine and optimising the operations of the store.
Assist in managing goods in transit as directed by as per Dis-Chem procedures.
Assist in managing the branch shrinkage and consumables expense within store objectives.
Continuously report and encourage new loyalty signups.
Assist in managing and facilitate human resource processes, submissions and documentation for the entire business unit, in compliance with standard operating procedures.
Assist with taking ownership of the workforce management system (KRONOS) within the business units.
Ensure the company performance management systems are implemented and executed as directed by company policy.
Take control and manage the store cash resources, daily takings.
Ensure transaction integrity throughout the branch by effective monitoring, implementation and evaluation of adherence of company internal control procedures.
Assist in managing cashier service levels and cashier productivity rates.
Assist in managing goods receiving function, direct and indirect credits function within the business unit to include standard operating procedures as well as mentorship, growth performance and development of all staff members forming these functions.
Ensure transaction integrity for incoming goods receipts and outgoing returns throughout the business unit by effective monitoring, implementation and evaluation of adherence to company internal control procedures.
Assist with budget preparation and maintenance within the store.

Competencies

Essential:

Store retail admin and management experience, relating to receiving, capturing, till operations, cash office and customer service
Strong command of the English language
Basic financial skills – GP, mark-up, VAT, etc.
Effective interaction with suppliers, management, reps and staff
Strong analytical skills and time management

Advantageous:

Basic IR and management training
Basic accounting knowledge
Portrayal of leadership

Special conditions of employment:

Willing and able to work retail hours
Local travelling – valid driver’s license and own reliable transport
South African citizen
Clear credit and criminal records

Remuneration and benefits:

Market related salary
Medical aid
Provident fund
Staff account

Store Manager

Minimum Requirements:

Essential:

Grade 12 / Matric
Minimum of 5 years Retail/FMCG –Experience in all retail departments –Receiving, Administration, Cash Office or Sales Floor Management
Supervisor: Minimum of 2 years
Minimum 2 years’ experience in Unisolv / SAP / QlikView
Previous experience with Kronos

Advantageous:

Relevant retail/FMCG qualification

Job Description:

Manage day-to-day human resource administration including, but not limited to, leave, hours of work and scheduling
Manage the performance management process and ensure that personal development plans are adhered to
Manage and ensure all orders are done on a daily basis, no time, and maintain correct stock levels
Manage stock flow to floor
Prepare, coordinate and manage stock takes on a biannual basis, in conjunction with the Store Admin Manager
Manage shrinkage
Regulate customer compliments and complaints
Ensure customer requests and complaints are addressed timeously
Ensure all merchandisers adhere to Dis-Chem merchandising standards
Ensure promotional stock and displays are planned, implemented and maintained
Adhere to all labelling, pricing and layout standards, and ensure that merchandisers adhere to these standards
Ensure all store objectives are achieved

Competencies

Essential:

Store retail admin and management experience, relating to receiving, admin, capturing, till operations, cash office, stock control, sales floor and customer service
Strong command of the English language
Basic financial skills – GP, mark-up, VAT, etc.
Effective interaction with suppliers, management, reps and staff
Strong analytical skills and time management
Manage, develop and motivate subordinates
Trustworthy and honest

Special conditions of employment:

Willing and able to work retail hours
Local traveling – valid driver’s license and own reliable transport
South African citizen
Clear credit and criminal records

Remuneration and benefits:

Market-related salary
Medical aid
Provident fund
Staff account

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