Apply for Bryte Vacancies May 2024 (Open Jobs and Learnerships).
Location: South Africa
Bryte Vacancies May 2024: Open Jobs and Learnerships
Bryte Insurance Company Limited is the premier, proactive commercial risk specialist in Southern Africa. Apply for latest vacancies available at Bryte.
LEARNERSHIP PROGRAMME
The Bryte Maharishi Insurance Academy 2.0 is creating the opportunity to gain work-related experience in the Insurance Industry. Our focus is on assisting previously disadvantaged young South Africans, by creating the opportunity to gain work-related experience in the Insurance industry. Our company regards the Bryte Maharishi Insurance Academy Programme as a key economic and social enabler as it benefits the individual, society, and the Insurance Industry as a whole.
Requirements
Key Task & Accountabilities
- During the Programme, you will work towards obtaining an Insurance Qualification and sales Experience.
- As part of the learning component of the Programme, you have the opportunity to enhance your skills and knowledge around technical insurance and insurance systems. In addition, you will attend sessions which focus on behavioural.
competencies
- You will be guided, coached, and mentored by Bryte Managers who will support you throughout the programme.
- Once you have successfully completed the Programme you will receive an Insurance Qualification.
Qualification & Experience
- Matric & currently studying towards a degree at Maharishi Institute
- Learners in MIU
- Learners who complete their diploma phase by August 2024
- Most importantly they all need to be Sidhas.
- Under the age of 35 (i.e., turning 35 in 2026)
- South African Citizen
- The role will be located in Bryte’s Johannesburg and Durban offices.
- NB – only learners associated with Maharishi will be considered.
Technical Skills
- Fluent in English and one other official South African language
- Good negotiation skills with an ability to influence others.
- The ability to successfully present to individuals and groups.
- The ability to network effectively and build long-term sustainable relationships.
- Self-motivated individual / Entrepreneurial drive
- A target-driven mind-set
Location: Johannesburg & Durban
Closing date: 31 May 2024
CLAIMS TEAM LEADER – ADA
To direct, control, and monitor the relevant claims team and operations therein and review and authorise claim settlement payments in line with internal policy and process.
Requirements
Key Tasks & Accountabilities
Effective control and monitoring of leakage
- Ensure business standards and agreed SLAs of all claim’s related matters are adhered to.
- Review open and closed files and establish procedures and controls to minimize leakage.
- Assess audit report of leakage and attend to identified leakage.
- Complete fraud list and Identify claims that requires further fraud verification.
- Review re-open claims and ensure recovery, journals and notes are made on internal systems.
- Locate leakage and follow up progress monthly to Claims Manager and QA
- Review company leakage reports to identify variances and recommended actions.
Effective quality control
- Conduct audits per technician per month using leakage form/checklist.
- Ensure all information and standards are adhered to with regards to financial transactions
- Authorize and sign payments together with checklists.
- Clear allocation queues on Workflow as per roster to manage work distribution.
- Complete claims rejections within two days of receiving the repudiation task and within SLA and forward to Broker Managers.
- Review pending payments and ensure none outstanding over 1 day.
- Ensure Technicians are appointing the correct assessors and on a rotation basis; report irregularities to Claims Manager timeously.
- Ensure timeous changing of file owners.
Effective reporting and analysis
- Review all QA and Operational reports as and when required and provide feedback and/or action plan to address issues.
Effective customer focus and service
- Provide exceptional customer in line with TCF.
- Liaise with internal stakeholders to facilitate problem resolution and efficiency of work activities.
- Communicate with stakeholders on a daily basis to inform of progress of claims and claim policy and procedure.
- Deal with and resolve any queries relevant to area; if unable to resolve, escalate to manager for resolution
- Represent the organization through maintaining high levels of professionalism, service excellence and customer excellence.
- Adhere to internal policies, processes, and procedures.
Effective people management and team leadership
- Lead by example in living the values of Bryte.
- Monitor staff workload on a daily basis.
- Explain and train new claim instructions, bulletins and training materials.
- Be an active part of corrective action to ensure those correcting fully understand errors and consequences.
- Ensure registers are completed daily.
- Monitor staff with regards to time keeping, dress code, behaviours and absenteeism and take corrective action when required.
- Identify and address variances/breaches of polices, standards, performance, etc.
- Create an environment that fosters teamwork and co-operation amongst team members.
- Communicate effectively, building and maintaining relationships.
- Ensure consistent compliance to company policies and procedures, corporate governance, and relevant legislation.
Performance Management
- Conduct monthly review meetings for all technicians in order to assess performance and provide constructive feedback and establish action plans as applicable to feed to the claims manager.
- Identify poor performance and put correctional measure in line with performance management policy.
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Claims Cost Management
- Continuously monitor and manage the quality of the claims handled and completed through conducting sample auditing on an on-going basis.
- Recommend improvements to reduce average cost per claim.
- Review the service of different vendors repairers in conjunction with agreed vendor contracts with specific regard to cost containment.
- Ensure that claims handlers are compliant and adhering to business requirements and standards, check guidelines as stipulated by service level contracts and agreements with relevant stakeholders, internally and externally.
- Ensure compliance with company policies, and ensure appropriate action taken where necessary and required.
- Ensure that all claims’ handlers provide relevant and correct information to clients/repairers to ensure that work is completed according to set standards and agreements, that ensures best interest of the client and the company in relation to claims management.
- To direct and control spend
People Management Accountabilities
- Claims Team leader will be responsible for the operational management for the technicians reporting to the Claims Manager.
Qualification & Experience
- Matric (Preferable with Degree)
- 5 years claims handling/ adjustment experience.
- 1-2 years people management experience
Relationship
Internal Relationship
- All Claims Departments
- Sales
- Underwriting
External Relationship
- Brokers
- Clients
- Claims
- Suppliers
- Service Providers
Closing date: 28 May 2024
UNDERWRITER
The role holder will be responsible to analyse and underwrite new and existing policies effectively within delegated authority limits to achieve agreed levels of underwriting performance by providing technical underwriting support and assistance. To provide high quality service and solutions to brokers and customers to ensure business retention and profitable growth. To provide effective qualitative underwriting and to demonstrate specialized product knowledge.
Requirements
Key Tasks & Accountabilities
- Achieve targeted underwriting profit by assistance and performance of underwriting skills by underwriting medium to high complexity risk.
- Growth and retention of business
- Contribute to proposition development.
- Provide qualitative service levels to internal and external stake holders.
- Teamwork
Qualifications & Experience
- Grade 12
- Minimum of 3 years technical commercial expertise in underwriting
- FAIS compliant, 60 credits
- Must have RE5.
Knowledge
- Sound understanding and knowledge of South African Insurance/re-insurance market.
- Sound knowledge of how to optimise underwriting performance at a policy and portfolio level.
- Sound knowledge of statutory and legislative requirements
- Expert technical knowledge and understanding of underwriting principles.
- Commercial, Financial, and business acumen
Skills
- Good relationship building skills.
- Excellent verbal and written skills
- Strong People skills
- Strong Numeracy skills
- Strong underwriting skills
- Strong analytical skills
- Sound interpersonal skills.
- Computer literacy : sound Excel skills preferable
- Problem solving
Attributes
- Problem solving
- Technical expertise
- Analysis
- Concern for Excellence
- Customer Service Orientation
Closing date: 23 May 2024
Applications for Bryte Vacancies
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