The Department of Employment and Labour is hiring and invites applications for Call Centre Agents Jobs (X3 Posts).
CLOSING DATE : 02 October 2023 at 16:00
Department of Labour is hiring Call Centre Agents (X3 Posts)
REF NO: HR 4/ 4/3/1CCA/UIF
SALARY : R202 233 per annum
CENTRE : Unemployment Insurance Fund, Pretoria
REQUIREMENTS :
Senior Certificate / Grade 12 or equivalent. 0 – 6 months’ experience. Knowledge: Batho Pele Principles. Telephone Etiquette. Call centre operating system. Skills: Computer Literacy. Interpersonal. Communication. Listening. Customer focused.
DUTIES :
Answering incoming calls (Inbound). Handle outgoing calls (Outbound). Maintain employer’s database. Handle electronic enquiries Evaluate the quality of the calls received and provide advice on Standard Operational Measures.
ENQUIRIES : Ms ZW Chauke Tel No: (012) 337 1886
APPLICATIONS :
Chief Director: Corporate Services: P O Box 1851, Pretoria, 0001 or hand delivery at corner Lilian Ngoyi and Pretorius Street, ABSA Towers Building, Pretoria.
Applications quoting the relevant reference number must be submitted on the new form Z83
FOR ATTENTION : Sub-directorate: Human Resources Management, UIF
See also: X102 Vacancies and Internships at Department of Defence
See also: X36 Vacancies at Department of Agriculture Closing 02 October 2023
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