UI CLIENT SERVICE OFFICER (X19 POSTS): DEPARTMENT OF LABOUR (SOUTH AFRICA)
Closing date: 06 September 2024
UI CLIENT SERVICE OFFICER (X19 POSTS)
SALARY : R255 450 per annum
CENTRE : Ficksburg Labour Centre Ref No: HR 4/4/8/899 (X3 Posts)
Harrismith Labour Centre Ref No: HR 4/4/8/900 (X2 Posts)
Kroonstad Labour Centre Ref No: HR 4/4/8/901(X1 Post)
Petrusburg Labour Centre Ref No: HR 4/4/8/902 (X5 Posts)
Phuthaditjhaba Labour Centre Ref No: HR 4/4/8/903 (X1 Post)
Zastron Labour Centre Ref No: HR 4/4/8/904 (X4 Posts)
Sasolburg Labour Centre Ref No: HR 4/4/8/905 (X3 Posts)
REQUIREMENTS :
Grade 12; no experience required. Knowledge: Unemployment Insurance Act and Regulations, Unemployment Insurance Contributions Act, Public Financial Management Act (PFMA), Protection of Personal Information Act (POPIA), Treasury Regulations, Batho Pele Principles, Department of Labour and UIF Policies and Procedures, UIF’s Vision, Mission and Values, Customer Care Principles, Departmental Policies, Procedures and Guidelines.
Skills: Interviewing, Communication (verbal and written), Listening, Computer Literacy, Listening, Interpretation (ability to interpret UI Act and Contribution Act), Conflict Management, Time Management, Customer Relations, Analytical, Interpersonal, Telephone etiquette, On job training (operations system).
DUTIES :
Provide screening services, Process applications for UIF benefits, Register payment continuation forms, Provide administrative functions.
ENQUIRIES : Ms M Mabuda-Raudzingana Tel No: (051) 505 6276 Ficksburg
Ms T Mvelase Tel No: (058) 623 2977 Harrismith
Mr S Malope Tel No: (056) 215 1812 Kroonstad
Mr D Namane Tel No: (053) 574 0932 Petrusburg
Mr A Kutuka Tel No: (058) 7130 373 Phuthaditjhaba
Mr C Van Niekerk Tel No: (051) 673 1471 Zastron
Ms M Lelope Tel No: (016) 970 3200 Sasolburg
APPLICATIONS :
Chief Director: Provincial Operations: Private Bag X 522, Bloemfontein, 9300 Or hand deliver at Laboria House, 43 Charlotte Maxeke Street, Bloemfontein.
Email: jobs-fs1@labour.gov.za
FOR ATTENTION : Sub-directorate: Human Resources Operations, Free State
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