Old Mutual: Trainee Call Centre Agent

Old Mutual invites unemployed individuals to apply for Trainee Call Centre Agent job posts.

Closing date: Not Specified

Location: Pinelands, South Africa

Old Mutual: Trainee Call Centre Agent

Role Description / Key Performance Areas

Marketing Old Mutual products to new and existing clients telephonically, in line with the client’s needs and financial goals, to enable positive financial futures and protection of assets and estate.

As a financial services professional, you will be accountable for maintaining superior service delivery to your customers, through effective personal time and task management.


  • Matric/Grade 12
  • 6-12 months outbound call centre sales/retails sales experience
  • Previous financial services experience desirable
  • Clear credit and criminal records
  • Computer Literacy (MS Office)
  • A clear criminal and credit check
  • Excellent communication skills (written and verbal)

Personal Qualities

Good interpersonal skills

Customer oriented

Target and Results Driven

Remaining resilient despite setbacks

Ability to influence others

Driven by financial reward  

Good time management skills

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What Old Mutual can do for you!

Assist you in reaching your career goals and dreams by helping you grow, develop and build on your future aspirations through quality training and support to reach your potential. We lead with our values, which is at the heart of the great things we do. We champion our customers and employees. We are passionate about diversity and inclusion for mutually positive futures throughout our business clusters – Old Mutual Finance, Retail Mass Market, Old Mutual Invest and Personal Finance. The Group provides many opportunities for growth and development.

How to apply

Apply online

Preference will be given to suitably qualified candidates in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

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