FNB is looking for Call Centre Agents (X4 Posts)

Jobcare StaffJanuary 7, 2024

1 minute read

FNB is looking for Call Centre Agents (X4 Posts)

FNB is recruiting and looking for Call Centre Agents (X4 Posts) to join the Team at different branches of the company.

Closing date: 31 January 2024

FNB is looking for Call Centre Agents (X4 Posts)

Job Description

To action incoming or outgoing customer calls, electronic communications and queries as per agreed standard operating procedures to ensure customer needs and business objectives are met

Hello Future Call Centre Agents

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

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Are you someone who has:

Experience in a call Centre environment
Has experience in Long term insurance customer service
Experience in assisting clients via email or telephone whereby the customer will give you a clear instruction on what and how they need to amend their current policy
Has experience in retentions

You will be an ideal candidate if you:

Have at least 1-3 years’ experience in a long-term insurance call center environment
Has a matric certificate or an equivalent qualification/certificate

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You can be a match if you have: