Vacancies exist for a Control Room Operator stationed at Rivonia at one of Fidelity Security’s High-Risk Sites. The position will report to the Site Manager. The main purpose of the position is to ensure Surveillance operations and report on it.
Closing date: 06 November 2025
Location: Midrand, Gauteng
Control Room Operator vacancies at Fidelity Services Group
Requirement:
- PSIRA Grade B/A registered and renewed.
- Have at least 3-5 years Control Room environment experience actively working as an Operator.
- Fully computer literate (Outlook, Excel, Word, What’s App) and has the ability to work their way around and understand when being taught how to use other software programs.
- Operating on the Listener system is essential.
- Good administrative skills.
- Security Experience – Observe, act and report.
- Excellent Observation and reporting skills.
- Excellent English written and verbal communication skills.
- Contactable references.
- No criminal record (This will be verified).
- Reliable and sober habits.
Main duties & Responsibilities:
- Establish and sustain effective risk management.
- Establishment and maintenance of an effective information network to investigate prioritized crime threats.
- Establish and sustain an effective risk management process in allocated micro work environment to identify and reduce crime enabling factors.
- Complying with Standard Operating Procedures of the Site.
- Managing all aspects of the control room.
- Updating the incident register on a daily basis.
- Able to exercise and maintain discipline.
- Key Control.
Behavioral Competencies:
- Critical Thinking
- Self-discipline
- Active Listening
- Complex problem solving
- Social Perceptiveness
- Good communication, planning and organizing skills
- Ability to work independently and with own initiative
Applications
Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.
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