Work as Part-time Consultant at Standard Bank ( Contract ).
Closing date: Not specified
Work as Part-time Consultant at Standard Bank ( Contract )
Job Description
To fulfil all customer generated online demand in order to grow revenue and provide customer service for BC SA.
Qualifications
- Matric/Diploma/Degree
- Relevant FAIS qualification coupled with FAIS experience for product categories.
Experience
- 2 – 5 Years Business & Commercial Banking experience
- 1 – 5 years Digital & eCommerce experience in an operations / back office environment, specifically within banking.
- Understands the banks products, processes and systems.
- Accurately set up of account limits post authentication and verification processes followed
- Consistently provide a positive customer experience.
- Guide customers on all new digital platforms (e.g., Backbase), and ensure that requests are dealt with as per laid down policies and procedures.
Additional Information
Behavioral Competencies:
- Adopting Practical Approaches
- Challenging Ideas
- Checking Details
- Convincing People
- Directing People
- Embracing Change
- Following Procedures
- Interacting with People
- Managing Tasks
- Meeting Timescales
- Producing Output
- Team Working
Technical Competencies:
- Active Listening
- Application & Submission Verification (Business Banking)
- Banking Process & Procedures
- Client Retention
- Cross and Up-Selling
- Processing
- Product and Services Knowledge
How to apply
YOU MAY ALSO APPLY FOR:
Follow Jobcare on WhatsApp and Telegram Channel for more similar opportunities for South Africans.