Capitec is hiring and invites candidates to apply for Service Desk Agent Vacancy, Technology Services (Temp: 6 Month Contract).
Closing date: Not Specified
Location: Bellville, South Africa
Capitec: Service Desk Agent Vacancy
Purpose Statement
- This is a Fixed Term Contract (6 months)
- To provide a support service to the Capitec Bank branch environment by ensuring technical queries are responded to and resolved within the contracted service level agreement.
Experience
Minimum:
- This role is suitable for first entry into employment.
- MS Office suite (Basic)
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Ideal:
- Telephonic technical support experience, preferably in a Service Centre environment
Qualifications (Minimum)
- Grade 12 National Certificate / Vocational in Information Technology – Computer Science
Qualifications (Ideal or Preferred)
- A relevant tertiary qualification in Information Technology
Knowledge
Minimum:
- Cooperation and relationship building with people
Ideal:
- Basic IT Hardware and Software Support
- Client Service principles
Skills
- Communications Skills
- Interpersonal & Relationship management Skills
- Attention to Detail
- Analytical Skills
[irp posts=”11628″]
Conditions of Employment
- Clear criminal and credit record
- Willing to work regular shifts or weekends or rotational standbys
How to apply
See also: Vacancies in SA
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