Fidelity Services Group is hiring and invites candidates to apply for Sales Assistant position.
Closing date: 07 October 2024
Fidelity Services Group is hiring Sales Assistant
The overall purpose of the job: We are looking for a Sales Assistant to perform various administrative tasks and support our Sales department’s daily activities.
Minimum Requirements:
- Grade 12 – Maths & Accounting.
- Post School Qualification – Added advantage.
- PSIRA Grade B Qualification.
- At least 3-5 Years’ experience as an Assistant reporting to Senior Management.
- Ability to work extended hours as and when required.
- Clear criminal record and no pending cases.
- Advanced Excel, MS Word, and Power Point proficiency.
- Above average verbal and written communication skills.
- Ability to handle work related stress and work effectively under pressure.
- Ability to work independently and ability to meet strict deadlines.
- Highly motivated and enthusiastic.
- Work well in the team and be able to drive individual assignments/projects.
- The ability to multi-task will be key for this role.
KEY PERFORMANCE AREAS:
- Administration to Sales Consultants
- Quotes and administration for National Contracts.
- Proactively establish and maintain effective working team relationships with all support departments.
- Take ownership of escalated queries, ensuring resolution and follow up with clients.
- Work closely with staff members to identify and resolve client queries.
- To coordinate and book all meetings, clients, and management and one to one with individual staff.
- Take minutes at meetings as and when required.
- Ensure that agendas and minutes are distributed timeously.
- Ensure that meetings are co-ordinated via email and phone.
- Ensure accurate minutes of meetings are recorded either on a daily, weekly, or monthly basis.
- To type correspondence as and when required.
- To maintain the departments filing systems.
- To ensure all outgoing documentation is distributed.
- To screen all documentation/correspondence for the department, prioritise it and obtain required information from all departments.
- To answer and screen all calls to the department.
- Control of purchase orders, quotes & Sales orders.
- Telephonic assistance with any problems/complaints that reach the Sales department.
- To screen and receive any visitors to the department, ensuring clients are comfortable and refreshed.
- To carry out any ad-hoc functions which the HOD may require from time to time.
OTHER PERSONALITY ATTRIBUTES & CORE COMPETENCIES:
- High level of accuracy.
- Sound Financial acumen.
- Organising skills.
- Assertiveness.
- Initiative skills.
- Time Management skills.
- Attention to detail.
- Team player.
- Self-development and that of others.
- Self-motivated & Independent operator.
- Delivery-orientated and deadline-driven.
- Sensitivity to confidential matters is required.
- High emotional intelligence (EQ) required.
- Professional interpersonal communication (written and verbal).
- Build relationships across the business.
- Ownership and accountability and decision-making skills.
Application
Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.
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