Department of Labour invites candidates to apply for Walk in Centre Agent Job Position.
AGENT: WALK-IN-CENTRE REF NO: HR 5/1/2/3/21
SALARY : R218 064 per annum
CENTRE : Compensation Fund, Pretoria
CLOSING DATE : 03 April 2023 at 16:00
DEPARTMENT OF EMPLOYMENT AND LABOUR
Department of Labour: Walk in Centre Agent
REQUIREMENTS :
Grade 12. No Experience. Knowledge: Compensation Fund mandate. Contact Centre vision and objectives. Contact Centre performance requirements. Compensation Fund products. Compensation Fund Value Chain. RelevantFund policies, procedures and processes. Customer care (Batho Pele Principles). Fund values. Legislative Requirements: COIDA act, Regulations and Policies. Public Service Act. Occupational Health and Safety Act (OHS).
See also: General Workers Posts at Joburg Market
PFMA and National Treasury Regulations. General knowledge of the Public Service Regulation. Skills: Technical Proficiency in Customer Care. Business writing skills. Information technology skills. IT operating systems. Data capturing. Data and records management. Telephone skills and Customer Care etiquette
See also: Admin Clerk Position
DUTIES :
Attend to public enquiries. Make effective use of integrated information system. Perform continuous process improvement.
ENQUIRIES : Ms EN Mokgalapa at (082) 783 9414
APPLICATIONS : Chief Director: Corporate Services: P O Box 955, Pretoria, 0001 or hand deliver at 167 Thabo Sehume & Madiba Street, Delta Heights Building
FOR ATTENTION : Sub-directorate: Human Resources Planning Practices and Administration,
Compensation Fund.
See also: Latest Vacancies available
NOTE : Coloureds, Indians Whites and Persons with disabilities are encouraged to apply
Instruction: Applications quoting the relevant reference number must be submitted on the new form Z83, obtainable from any Public Service Department or on the internet at www.gov.za/documents.