Applications are ongoing for Customer Service Adviser Jobs at Huntswood.
Closing date: 18 October 2024
Customer Service Adviser Jobs at Huntswood
Join Huntswood and empower clients while driving satisfaction in a fast-paced, global environment!
Responsibilities
- Deliver training sessions on our platform to clients being upgraded from our different systems.
- Own the scheduling/re-arrangement of calls and correspondence with clients.
- Delivering feedback to internal teams.
- Ability to understand the requirements of platforms and speak to the differences
- Ability to thoroughly train on the platform and handle objections/push back from clients on changes in platforms
Requirements
- Matric / NQF level 4
- Minimum of 1 year customer service experience
- Excellent understanding and comprehension of the English language – verbal and written required.
- Understanding of US culture and language references.
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Required Skills
- Excellent English language skills, written and verbal.
- Driven, self-starter, enthusiastic and with an “ownership” mentality
- Adaptable and ability to thrive in a fast-paced, ever-evolving environment
- Able to prioritize workload
- Proven experience in a customer-interacting role
Core Behaviour
Huntswood’s employees are described as dependable, driven and collaborative.
The job holder should be able to demonstrate they are:
- Confidential, reliable and genuine
- Dynamic, passionate and determined
- Friendly, compassionate and cooperative
How to apply
It’s not just about what we do, but the way we do it. And it’s our values that make us special.
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