Client Service Officer Position

Department of Employment and Labour invites South Africans with Grade 12 / matric to apply for Client Service Officer Position.

REF NO: HR4/4/5/75
SALARY : R211 713 per annum
CENTRE : Richards Bay Labour Centre / Eshowe Satellite

CLOSING DATE : 30 January 2023 at 16:00

Client Service Officer Position

REQUIREMENTS : Matriculation/ Grade 12. Knowledge: All Labour Legislations and Regulations, Private Employment Agency regulations and related ILO conventions, Public Service Regulations, Public Service Act, Knowledge of the Departmental Policies, Procedures and Guidelines, Batho Pele principles. Skills: Interpersonal, Telephone etiquette, Interviewing, Computer literacy, Communication, Ability to interpret legislation, Problem Solving.

DUTIES : Render services at help desk as the first point of entry within the Registration Services. Render Employment Services to all the Clients who visit the Labour Centre. Resolve all complaints on all Labour Legislations received from Clients. Receive all Unemployment Insurance Benefits Applications and Employer declarations. Receive application forms in terms of Compensation for Injuries & Diseases Act (COIDA) and Employer registration forms for COIDA.

ENQUIRIES : Mr KI Ximba Tel No: (035) 760 1614

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How to apply

Deputy Director: Labour Centre Operations: Private Bag X 20033,
Empangeni, 3880 OR hand deliver at 11 Lira Rink Road, Richards Bay.

FOR ATTENTION : Sub-directorate: Deputy Director: Labour Centre Operations, Richards Bay.

NOTE : Instruction: Applications quoting the relevant reference number must be submitted on the new form Z83, obtainable from any Public Service Department or on the internet at Received applications using the incorrect application for employment will not be considered Using the incorrect application for employment will not be considered. ONLY a fully completed, initialled and signed new form (Section A, B, C, D and F compulsory.

Section E and G ignore if CV attached and recently updated comprehensive CV (with detailed previous experience) is required.

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