Government Vacancies

CALL CENTRE AGENTS (X3 POSTS)

CALL CENTRE AGENTS REF NO: HR4/4/3/1/CCA/UIF (X3 POSTS)
SALARY : R176 310 per annum
CENTRE : Unemployment Insurance Fund: Pretoria

DEPARTMENT OF EMPLOYMENT AND LABOUR

CLOSING DATE : 18 November 2022 at 16:00


REQUIREMENTS : Grade 12 Certificate / equivalent. No experience required. Knowledge: Unemployment Insurance Act (UIA), Unemployment Insurance Contributions Act (UICA), Batho Pele Principles, Call Centre Operating System. Skills: Communication (verbal and written), Listening, Computer Literacy, Interpersonal, Customer Focused.


DUTIES : Provide inbound and outbound calls services. Render helpdesk services. Maintain the employer database.
ENQUIRIES : Ms JN Twala and Mr NG Kgatle Tel No: (012) 337 1855/1563


APPLICATIONS : Chief Director: Human Resources Management, P O Box 1851, Pretoria, 0001 or hand delivery at corner Lilian Ngoyi and Pretorius Street, ABSA Towers Building, Pretoria.


FOR ATTENTION : Sub- directorate: Human Resources Management, UIF

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