Administrative Clerk: Helpdesk and Complaints

The Department of Public Works and Infrastructure invites unemployed people to apply for Administrative Clerk: Helpdesk and Complaints.

SALARY : R181 599 per annum
CENTRE : Port Elizabeth Regional Office (Gqeberha)

Department of Public Works

CLOSING DATE : 17 February 2023 at 16H00

Administrative Clerk: Helpdesk and Complaints


A Grade 12 / National Senior Certificate and demonstration of relevant exposure or experience within the field. Willing to adapt work schedule in accordance with office requirements and must be committed to designated tasks.

Must have Computer Literacy, Communication, Organizing, Interpersonal, Numeracy, Accounting, Diplomacy and the ability to Pro-actively follow up on incidents and have creative Problem solving approach skills.

Knowledge of the PFMA and Treasury Regulations. Must be self-motivated, hardworking, ability to work independently, assertive, punctual, people orientated, ability to work under pressure, be resourceful, a team player, trustworthy and patient. Knowledge of the Built Environment / Property Management, Works Control Systems (WCS) / Logis / Archibus and a three year tertiary qualification (NQF Level 6) in Office /Business / Public administration, Office/ Business/ Public management, or equivalent qualification as recognized by SAQA will serve as an advantage.

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Follow up on of outstanding complaints and address enquiries to ensure service delivery is being maintained. Provide a meeting management service by assisting with the planning of the diary for the unit and managers, facilitating the booking of venue(s), taking and distributing minutes of meetings.

Perform travel arrangements for managers in line with directives, assist and timely submit subsistence and travel (S&T) claims of managers. Administer the procurement of goods and services for the sub directorate. Liaise with internal executing units on accommodation related services as required.

See also: Office Admin Jobs

Coordinate meetings and documents for Repairs and Renovations Budget Committee submissions. Updating and filing of record systems for Human Resources of the unit, accommodation Procurement Instructions and Project Execution Plans. Act in Supervisory capacity when required. Furnish information for reports for internal and external clients. Assist the region in the administration of the Archibus system as and when required.

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ENQUIRIES : Mr. K Rampou Tel No: (012) 406-1597

How to apply

APPLICATIONS : Port Elizabeth Regional Office Applications: The Regional Manager, Department of Public Works, Private Bag X 3913, North End, Port Elizabeth, 6056.


NOTE : Kindly take note that with effect from 01 January 2021, DPSA approved the new Z83 Application Form (obtainable from any Public Service department); applicants are requested to use the new application form

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