ABSA invites unemployed people to apply for recently advertised Customer Services Clerk job post.
Location: Klerksdorp, North West
Closing date: Not Specified
ABSA: Customer Services Clerk
Job Summary:
To deliver customer support services to enhance the customer experience through the execution of predefined objectives as per agreed standard operating procedures (SOPs). Selecting this role has a compensation & benefit impact in Seychelles. Please contact Reward for details.
Job Description:
Customer Service: Respond efficiently, accurately and courteously to all customer service matters, complaints, requests | Support the development and maintenance of processes in Customer Services Centre: Adhere to all processes in the CMP Customer Services centre and identify opportunities to improve Client Servicing processes | Monitor and control risk associated with the Customer: Ensure that all activities performed in providing Customer Services comply in all respects with Absa’s risk and compliance policies and procedures as well as legal and regulatory requirements | Stakeholder Management:
See also: TFG Youth Opportunity 2023
Establish and maintain good professional relationships with relevant stakeholders so as to remain abreast of their needs and issues and respond rapidly and effectively | Self-development: Owning and being proactive about own training and development
How to apply
Education:
Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)