The Department of Defence invites applications for the position of Switchboard Operator at Air Force Base Ysterplaat, Ysterplaat. This is an excellent opportunity for candidates seeking to start a career in telecommunications within the defence sector.
Closing Date: 27 March 2026
Reference Number: AFBYPLT02/08/26/03
Salary: R193,359 – R227,766 per annum (Level 04)
Location: AFB Ysterplaat, Ysterplaat
Requirements:
- Education: Grade 12 (NQF Level 4) or equivalent
- Experience: No prior experience required
- Skills:
- Knowledge of operating a telephone automatic switchboard
- Excellent verbal and written English proficiency
- Analytical and problem-solving skills
- Strong interpersonal and organisational abilities
- Reliability, tact, and discretion
- Exceptional telecom operator/switchboard skills
- Ability to handle prolonged sitting, work under pressure, and work overtime
Key Responsibilities:
- Operate the switchboard, ensuring efficient handling of telephone traffic
- Receive and forward calls to the appropriate division or personnel
- Answer general enquiries and maintain records of private calls
- Record messages and maintain security-related registers
- Ensure proper functioning and maintenance of switchboard equipment
- Monitor private calls and recover associated costs
- Train new and relief staff and maintain the departmental telephone directory
- Assist with installation, relocation of telephones, and liaise with personnel division for recruitment of telecom operators
- Supervise subordinates and support performance assessments
Competencies:
- Strong interpersonal communication
- Polite and helpful phone etiquette
- Ability to work under pressure and maintain focus
- Attention to detail and organisational skills
How to Apply:
Applicants can submit their applications to the Department of Defence, Air Force Base Ysterplaat or email to edrich.wilson@dod.mil.za. Applications can also be hand-delivered to:
65 Piet Grobler Street, Brooklyn, Ysterplaat
Contact for Enquiries:
Capt L.L. Watson
Tel: (012) 672 3055
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