CLIENT SERVICE OFFICER (X2 POSTS) 2021 AT DEPARTMENT OF EMPLOYMENT AND LABOUR.
CLOSING DATE : 28 December 2021 at 16:00
CLIENT SERVICE OFFICER (X2 POSTS) 2021
- REF NO: HR 4/4/4/10/10
- SALARY : R211 713 per annum
- CENTRE : Labour Centre: Roodepoort
REQUIREMENTS : Matric/Grade twelve/ Senior Certificate. No experience required. Knowledge: All Labour Legislations and Regulations, Private Employment Agency regulations and related ILO conventions, Public Service Regulations, Public Service Act, Departmental Policies, Procedures and Guidelines, Batho Pele principles. Skills: Interpersonal, Telephone etiquette, Interviewing, Computer literacy, Communication, Ability to interpret legislation, Problem solving.
DUTIES : Render services at help desk as the first point of entry within the Registration Services, Render Employment Services to all the clients who visit the Labour Centre. Resolve all complaints on all Labour Legislations received from clients. Receive all Unemployment Insurance benefits applications and employer declarations. Receive application forms in terms of Compensation for Injuries and Diseases Act (COIDA) and employer registration forms for COIDA.
ENQUIRIES : Ms C Geldenhuys Tel: (011) 766 2000
DOWNLOAD APPLICATION FORM Z83 NEW
APPLICATIONS : Chief Director: Provincial Operations: PO Box 4560, Johannesburg, 2001 or Hand deliver at 77 De Korte Street, Braamfontein. Email: JobsGP2@labour.gov.za
CLIENT SERVICE OFFICE (COID) REF NO: HR 4/4/8/492
SALARY : R211 713 per annum
CENTRE : Ficksburg Labour Centre
REQUIREMENTS : Grade 12. No experience required. Knowledge: Public Service Act, Public Service Regulation, Compensation Fund business strategies and goals, Compensation Fund value chain, Directorate goals and performance
requirements, PFMA and Treasury Regulations, Customer Service (Batho Pele Principles). Skills: Computer literacy, Business Writing Skills, Listening skills, Telephone etiquette, Basic interpersonal skills.
DUTIES : Render and verify documents for registration. Register the claims on the Operational System. Assist with employer services at the kiosk, online system and service centres. Handle all services related queries and complaints.
ENQUIRIES : Ms M Lelope Tel No: (053) 574 0932
APPLICATIONS : Chief Director: Human Resources Management: Private Bag X 522, Bloemfontein, 9300 Or hand deliver at Laboria House, 43 Charlotte Maxeke Street, Bloemfontein. Email: Jobs-FS5@labour.gov.za
