Intelligent Debt Management is offering Graduate Opportunity, unemployed South African people are encouraged to apply.
Closing date: 30 April 2024
Location: Cape Town, Western Cape
Intelligent Debt Management is offering Graduate Opportunity
Skills and Competencies IBM is looking for:
- Driven and goal oriented.
- Adaptability, resourcefulness, and organisation skills.
- Assertiveness and empathy.
- Active listening and good time-management skills.
Responsibilities:
- Contact clients who have made enquiries with the company to gather information about their financial situation.
- Assessing client financial information to determine their financial position.
- Make outbound calls to potential clients.
- Manage consumer engagements on our various platforms and/or Outbound Channels.
- Provide excellent customer service and manage client expectations accordingly.
- Transfer eligible consumers to our expert Financial Consulting team to complete a thorough assessment.
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Requirements:
- Bachelor’s degree/National Diploma.
- Computer Literate.
- Excellent communication skills, both written and verbal.
- Motivated to grow into the Financial Consulting team.
- Experience in a customer service or previous sales role will be advantageous.
- Problem-solving skills.
- Proficient in Microsoft Office would be advantageous.
- Ability to work independently and as part of a team.
- Growth mindset and a desire to learn.
Benefits:
- Competitive salary and benefits package.
- Opportunity to work with a talented team of professionals.
- Chance to make a real difference in the lives of our clients.
- Opportunity to grow and develop your career.
- Access to bursaries to further your studies.
- Short courses to advance your career within IDM.
- Medical & Retirement Annuity Benefits and more.
- Half a day off for your birthday.
- Company Transportation provided when applicable.
How to apply
Note: Applications received after the closing date will not be considered.