How To Change Number On Sassa Application. The South African Social Security Agency (SASSA) provides social assistance grants to the most vulnerable individuals in society. If you are a recipient of the SASSA SRD Grant and need to change your cellphone number on your application, this guide will walk you through the process.
It is very important to keep your contact information up to date to ensure you receive important communications and grant payments. In this article, we will explain why you may need to change your number, instructions on how to change your number.
There are several reasons why you may need to change your cellphone number on your SRD Grant application:
- Switching mobile network providers: If you have recently switched mobile network providers, you will need to update your new number on your application to ensure you receive important notifications and updates from SASSA.
- Lost or damaged SIM card or change in personal circumstances: If you have lost or damaged your previous SIM card or if your personal circumstances have changed, such as getting a new phone number, it is essential to update your contact details.
How To Change Number On Sassa Application
- Visit https://srd.sassa.gov.za/sc19/contact
- Enter your ID number without any spaces
- Enter your Application ID
- Click the “Submit” button
- Change and update your new mobile phone number
- Select the reason why you want to change your cellphone number on your SRD grant. The options include “cellphone stolen or lost,” “used someone else’s mobile number to apply and now cannot get hold of that person,”
- You will receive an OTP (One-Time Password) to your new cellphone number. Enter the OTP you received.
- Click the “Submit” button
See also: Payment Dates for the R350 SRD Grant
That’s it, your contact details (phone number and email) have now been successfully updated.
How to change your SRD phone number without an application ID?
- Visit the SASSA SRD grant status check page.
- Enter your ID number without any spaces.
- Enter your old cellphone number, which you used to apply for the grant.
- Your Application ID will appear in the first line of the page.
See also: Update Your Phone Number for the R350 SRD Grant
You can also update your contact details by calling the SASSA call centre on 0800 60 10 11, although there is a long waiting time to get hold of someone to assist you. Kindly take note that you can only submit one request to update your contact details in a 24 hour period.