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Switchboard Operator Chief Justice

  • Office of the Chief Justice
  • Gauteng
  • 217

Switchboard Operator Chief Justice

SWITCHBOARD OPERATOR  REF NO: 2021/83/OCJ

SALARY : R145 281 per annum. The successful candidate will be required to sign a
performance agreement.

CENTRE : National Office: Midrand

REQUIREMENTS : Grade twelve (12) or equivalent qualification. Zero (0)-two (2) years’
experience as a telecom operator or receptionist. Skills and Competencies:
Telephone etiquette. Customer service skills. Conflict management. Good
interpersonal skills. Good communication skills. Punctuality and Diligence.
Honesty and Integrity. Computer skills.

DUTIES : Render an efficient telephone service to the OCJ Head Office. Answer incoming
and outgoing calls. Transfer calls to relevant extensions. Provide a messaging
service to clients for unanswered calls. Ensure that switchboard equipment is functional and maintained and maintain call register. Complete accurate telephone accounts for dissemination to the OCJ staff. Provide departmental
contact information to internal and external stakeholders. Attend to queries and
perform other administration duties as may be allocated from time to time.
Quality assurance of monthly national telecoms accounts. Maintain and update
telephone database. Notifications on system challenges and interrupted
service.
ENQUIRIES : Ms S Tshidino and Ms B Rakgotho Tel No: (010) 493 2500/ 8774

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