Posted on May 1, 2022 by Jobcare

INBOUND AGENT REF NO: HR 5/1/2/3/53 (X3 POSTS)
SALARY : R211 713 per annum
CENTRE : Compensation Fund, Pretoria

DEPARTMENT OF EMPLOYMENT AND LABOUR

CLOSING DATE : 16 May 2022 at 16:00


REQUIREMENTS : Grade 12 certificate. No Experience required Core Knowledge: Compensation Fund mandate. Contact Centre vision and objectives. Contact Centre performance requirements. Customer care (Batho Pele Principles). Telephone Etiquette. Legislative requirements: COIDA Act. Public Service Regulations. PFMA and Treasury Regulations. Skills: Data Capturing. Computer literacy. Listening skills. Communication Skills. Interpersonal skills. Customer focused. Teamwork and collaboration. Self and time management. Attention to detail. Analytical thinking. Honesty, integrity and work ethic. Adaptation to change (resilience). Self-motivated. Accuracy.


DUTIES : Receive and process incoming calls. Conduct basic back office functions. Perform continuous process improvements.
ENQUIRIES : Mashilo Mangena Tel No: 012 319 9140
APPLICATIONS : Direct your applications to: Jobs-CF17@labour.gov.za


NOTE : Coloureds, Indians Whites and Persons with disabilities are encouraged to apply.

Was this helpful?

0 / 0