Posted on December 12, 2021 by Jobcare
Call Centre Operator
Location: Rosebank College Johannesburg, Gauteng
Employment type: Permanent
Closing date: Not mentioned
Key Performance Area:
- Outbound Sales cold calling to corporates.
- Provide customer support on difficult problems.
- Implement tactics to de-escalate problem situations immediately.
- Transform a problem situation into a sales opportunity
- Advise on methods for identifying leads and procedures for turning them over.
- Minimum Matric/ Tertiary qualification.
- 2 – 3 years Call Centre Experience
- Outbound Sales cold calling
- Excellent understanding of Call Centre processes.
- Good negotiation and influencing skills.
- Professional telephonic and customer care etiquette.
- Excellent communication skills.
- Proficiency in MS Office essential.
Physical Job Requirements:
Fluent in 2 or more of the SA official languages
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